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Shipping and Returns Policy

Orders may take longer to arrive due to COVID-19. Thank you for your patience and support during this time.

 

Processing Time

Our processing time is usually 3 days, not including holidays and weekends. During the holiday season it can be up to 6 days. If you have a question about current times, email us at creativemarvella@gmail.com

Shipping Time

Shipping is usually 2-6 business days, depending on the carrier chosen. 

International shipping may take longer 

 

We cannot accept returns without prior authorization. All unsolicited products will not be refunded or returned.

All refunds for the product price are applied to the original method of payment. Original and return shipping costs, associated fees, duties, and taxes will not be refunded. We recommended insuring the return and getting the tracking information.

Please allow us 10 business days to process returns.

 

No returns on custom orders

 

Please stay safe and healthy. If you have any questions or concerns, please reach out to our customer service team at creativemarvella@gmail.com